Making the museum learning experience accessible for ESL visitors

ROLE

Product Design

TIME

10 weeks

TEAM

1 Design Manager
2 Engineers
1 Cross-Platform Director
1 Accessibility Manager

OVERVIEW

During my internship at the Cooper Hewitt, Smithsonian Design Museum, I led a project on language accessibility for ESL (English as a Second Language) visitors. Museum labels often use difficult college-level English to maintain credibility, making exhibitions inaccessible for non-native English speakers—even native speakers struggle with specific design terminology!~ The challenge was to create a solution that simplified the understanding of these terms without compromising the integrity of the content, ensuring that every visitor could fully engage with the exhibits regardless of language proficiency.

I developed and prototyped the Design Dictionary, allowing visitors to look up complex terms found on labels. While the project was later removed from the roadmap, it received positive feedback for its sleek, easy-to-use design and for showing promise of new digital avenues of accessibility the museum could take.

GRAPHIC DESIGN

The full details of this project are under NDA, but please enjoy some of the promotional graphics I created throughout the summer below!

Bryan Defjan

I believe caring for others starts with clarity and trust. I design products that help people make confident decisions.

© 2026 BRYAN DEFJAN. POWERED BY ONE TOO MANY BLACK SESAME LATTES.

Bryan Defjan

I believe caring for others starts with clarity and trust. I design products that help people make confident decisions.

© 2026 BRYAN DEFJAN. POWERED BY ONE TOO MANY BLACK SESAME LATTES.

Bryan Defjan

I believe caring for others starts with clarity and trust. I design products that help people make confident decisions.

© 2026 BRYAN DEFJAN. POWERED BY ONE TOO MANY BLACK SESAME LATTES.